Surveys and evaluations
Legal Aid BC regularly surveys stakeholders for feedback about our programs and services. Stakeholders include the public, LABC clients, lawyers, and LABC staff. LABC also evaluates ongoing services and pilot projects to ensure they're fulfilling their objectives and meeting client needs.
The PDFs of these reports are listed below. To view a report older than six years, see our Archive.
Client Satisfaction Survey
A survey with LABC clients to gain a broader knowledge of the client experience accessing LABC programs and services.
Criminal Law Services
Everyday Legal Needs Survey
A survey of British Columbians with low incomes on the types of legal problems they are facing, how they are dealing with these legal problems, and how these legal problems affect their perceptions of the justice system in BC.
2018 Everyday Legal Needs Survey
Family Law & Child Protection Services
Public Legal Education and Information
Public Opinion Poll
A province wide survey with BC residents to understand the awareness, knowledge, and attitudes around legal aid in BC.
Tariff Lawyer Survey
A survey of legal aid lawyers on their satisfaction with the supports LABC providers to lawyers taking legal aid contracts.