Update from the Ombudsperson (Sept. 29, 2020)

Provincial Training Conference 2020 | Provincial Advocacy Conference 2020
September 29, 2020

A plenary session with speakers from the Office of the Ombudsperson, about: 

  • their role in advocating for fairness and facilitating access to administrative justice
  • the organizations they can and can't investigate complaints about
  • their power under the Ombudsperson Act
  • how complaints are assessed and referred or investigated
  • examples of complaints they investigate
  • examples of the outcomes of some specific complaints
  • the public authority consultation and training team's proactive work with public bodies.

Session materials (PDF download) 


  • Jay Chalke, Ombudsperson
  • Zoë Macmillan (she/her), Ombudsperson Investigator, Social Programs Team
  • Rachel Warren, Manager, Public Authority Consultation and Training Team

Ombudsperson BC: bcombudsperson.ca
Facebook: facebook.com/BCOmbudsperson
Twitter: twitter.com/BCOmbudsperson

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